Schools and parents trust Prepdha with something precious — their children's learning and their children's safety. This page explains, in plain language, how Prepdha is built to keep children safe and how you, as a parent or guardian, can support safe and healthy learning at home.
Prepdha is operated by Civilsphere Educational Services Private Limited and is designed for school students. Because almost all of our students are under 18, child safety shapes how the Platform is built — it is not an afterthought. This page complements our Children's Privacy Notice, Privacy Policy, and Security page.
At a glance
- Prepdha is safe by design: student accounts are restricted so children can't expose personal details about themselves.
- There is no public posting of a child's personal information or photographs, and no advertising to children.
- Our AI doubt solver is supervised — you and your child's teachers can see how it's being used.
- You stay in control with a parent view and the ability to review, correct, delete data, and withdraw consent.
- If something ever doesn't feel right, you can reach us quickly (Section 6).
1. How Prepdha is built to keep your child safe
We've designed Prepdha so children can learn, practise, and stay motivated without being exposed to the risks of the open internet.
- Restricted student accounts. Student accounts deliberately limit or switch off features that could let a child reveal personal information about themselves — there are no open public profiles and no public messaging that could expose identifying details.
- No public posting of personal information or photos. Unlike open discussion forums or social apps, Prepdha does not provide spaces where a child's personal details, contact information, or images are published to other users.
- No advertising to children. We never show targeted or behavioural advertising to children, and we don't sell children's data.
- No tracking or profiling for non-educational purposes. We use your child's data to help them learn — not to build a marketing profile or follow them around the web.
- Healthy motivation, not manipulation. XP, streaks, badges, and leaderboards exist to encourage steady study habits, not to maximise screen time. Leaderboards show only the minimum needed to motivate learning.
- A focused, age-appropriate environment. The Platform is built for academic learning, so children stay within a purposeful space.
2. Supervised AI
Prepdha's AI doubt solver helps your child when they get stuck. Because it involves a child interacting with AI, we build in safeguards:
- You and your child's teachers can review the doubt-solver history, so an adult always has oversight of how your child uses the AI.
- The doubt solver is built for academic questions, and we prompt your child not to enter personal information — such as their full name, home address, phone number, or photos of themselves — into it.
- We keep these inputs only as long as needed to answer and improve the feature, and we don't keep shared images longer than necessary.
3. Our commitments under the law
Indian law treats anyone under 18 as a child and gives children special protection. In line with this, Prepdha:
- processes a child's data only after verifiable parental consent, or on the lawful instructions of the child's school;
- does not track, behaviourally monitor, or profile children, or advertise to them; and
- does not process a child's data in a way that is likely to harm their well-being.
You can read the full detail in our Children's Privacy Notice.
4. What you can do as a parent or guardian
You know your child best. A few simple, up-to-date habits make online learning safer and more effective:
- Set up the account together. Because Prepdha requires parental consent, you're involved from the start — use that moment to talk with your child about focused, healthy use.
- Use your parent view. Check your child's progress, activity, and AI doubt-solver history through your linked parent account.
- Agree on study time. Decide together when and how long your child uses Prepdha, and treat streaks as a gentle habit-builder, not a source of pressure.
- Talk about personal information. Remind your child never to type personal details — full name, address, phone number, school routine, or photos of themselves — into any app, including learning tools.
- Keep devices healthy. Keep the device and app updated, use a device lock, and sign out on shared devices.
- Learn alongside them sometimes. Especially early on, sitting with your child helps you understand what they're doing and shows them their learning matters to you.
- Make it safe to speak up. Let your child know they can always come to you or a teacher if anything online ever feels confusing or uncomfortable.
5. Your controls and rights
As a parent or guardian, you can at any time:
- review your child's data and activity;
- correct or update their information;
- delete their data;
- withdraw consent, as easily as you gave it; and
- raise a concern through our Grievance Redressal Policy.
See the Children's Privacy Notice for full detail on how we handle your child's data and how to exercise these rights.
6. If something doesn't feel right
If you ever have a safety concern about your child's use of Prepdha, please contact us straight away — we treat child-safety concerns as a priority:
- Grievance Officer / data-protection contact: S Kumar — communications@prepdha.com
- Civilsphere Educational Services Private Limited 202, R Hub, Madhapur, Hyderabad 500081 Email: communications@prepdha.com • Phone: +91 79954 67223
If you believe a child is in immediate danger, please contact your local emergency services or a child-helpline first, and then let us know so we can help.
This page is provided to help parents and guardians support their child's safe use of Prepdha. It reflects our commitments under the DPDP Act, 2023 and applicable Indian law, and should be read with our Children's Privacy Notice and Privacy Policy.